About the Department

Information technology services include system, network, database and application management as well as program development and enhancement, training and providing the necessary computer hardware and software.

Information Technology supports the Permitting system, the Electronic Document Management system, the Geographic Information System, the Escambia County web server, departmental file servers, the E-mail system, the Calendaring system and acts as the Internet Service Provider for county departments and agencies.

In addition, the Information Technology Department provides and supports the Escambia County Network that connects all county departments, Constitutional Officers and agencies together for application sharing, the exchange of information and coordination.

We support:

• 550 + personal computers
  
• A network with over 2,500 personal computers and servers attached
  
• 1,500 + E-mail users
  
• 1,500 + Internet connections

The Information Technology Department is involved in two “businesses” — applications (delivering and maintaining) and operations (infrastructure). 

• The Application Services Division is tightly coupled with the business, because it is responsible for the systems that drive its processes. The focus for this group is on developing and changing the applications needed to execute the business strategy.
  
  
• The Infrastructure Services Division is focused on managing the county’s IT infrastructure, delivering daily service in the most cost-effective and efficient manner that budgeting will allow.

Our budget is just over $ 5 Million dollars. Our overall goals continue to be better business processes and decision making, easier knowledge exchanges, better interactions with citizens, and to maximize the return on information technology investment.